Popular Services

Use this option to quickly find the right form to report an issue or make a request.


Register a game console or router for residence.


VPN

Virtual Private Network is available to faculty and staff for accessing network drives from off campus using University Assets or while on wireless on campus.


Students, Faculty and Staff need an s-Number to be able to log onto campus computers, wifi, email and SMUport. See more information here.


Business Objects Enterprise (BOE) provides access to Crystal Reports reports distributed internally to academic and administrative departments, faculty and staff within the university.


Banner 9 Admin Pages is administrative access to Banner. Banner 9 Admin Pages access restricted to employees and faculty who require administrative access to Banner. These SMU employees are in Enrolment Services HR, Finance, Service Centre, Alumni/ Development/ Advancement department. Example of Faculty INB access is for Student Advising. Access to Banner is provided based on authorised request by Department Chair, Manager or other supervisory position and approved by Banner Data Custodians.


Request a SMU Zoom License


This Service is for Faculty to Request Software


If you need a new website, new page(s) or feature(s) for your website, or any sort of help with website design and development, you can submit a support request to SMU Web team.


Vena is interactive software used by Financial Services and departmental budget managers for budget creation, maintenance and approval. Access to Vena is provided based on an individual’s role (e.g. budget manager, budget approver, Financial Services budgeting role).


For NEW Installations and Licensing


Wireless access is available for anyone who has a SMU computer account or has business on campus and needs to access the internet from their mobile devices.


Our Classroom Support Team can help you make the most of the campus based and online audio/visual technology for teaching and learning.


If you require an EIT technical resource for a new or existing project, please submit a request to the Project Management Office for review.


To Request a change to your SMU email address name.


If you are unable to find a specific Service in our catalog, this is the place to make general inquiries or to report incidents with computer assets.