Popular Services

Use this option to quickly find the right form to report an issue or make a request.


Business Objects Enterprise (BOE) provides access to Crystal Reports reports distributed internally to academic and administrative departments, faculty and staff within the university.


Wireless access is available for anyone who has a SMU computer account or has business on campus and needs to access the internet from their mobile devices.


Faculty/Staff and Students have access to online storage space.


Students, Faculty and Staff need an s-Number to be able to log onto campus computers, wifi, email and SMUport. See more information here.


If you need a new website, new page(s) or feature(s) for your website, or any sort of help with website design and development, you can submit a support request to SMU Web team.


Banner 9 Admin Pages is administrative access to Banner. Banner 9 Admin Pages access restricted to employees and faculty who require administrative access to Banner. These SMU employees are in Enrolment Services HR, Finance, Service Centre, Alumni/ Development/ Advancement department. Example of Faculty INB access is for Student Advising. Access to Banner is provided based on authorised request by Department Chair, Manager or other supervisory position and approved by Banner Data Custodians.


For NEW Installations and Licensing


Request a SMU Zoom License


This Service is for Faculty to Request Software


A request for data and associated system access.


Our Classroom Support Team can help you make the most of the campus based and online audio/visual technology for teaching and learning.


To Request a change to your SMU email address name.


Vena is interactive software used by Financial Services and departmental budget managers for budget creation, maintenance and approval. Access to Vena is provided based on an individual’s role (e.g. budget manager, budget approver, Financial Services budgeting role).


Please complete this brief form to submit your Project Request. A PMO representative will contact you to discuss your request and assist you in developing a business case to be reviewed by the Project Intake committee.


If you require an EIT technical resource for a new or existing project, please submit a request to the Project Management Office for review.


This is a Service to have rights removed from employees' accounts who are no longer working in your department.


If you are unable to find a specific Service in our catalog, this is the place to make general inquiries or to report incidents with computer assets.