Popular Services
Use this option to quickly find the right form to report an issue or make a request.
Wireless access is available for anyone who has a SMU computer account or has business on campus and needs to access the internet from their mobile devices.
Banner 9 Admin Pages is administrative access to Banner. Banner 9 Admin Pages access restricted to employees and faculty who require administrative access to Banner. These SMU employees are in Enrolment Services HR, Finance, Service Centre, Alumni/ Development/ Advancement department. Example of Faculty INB access is for Student Advising. Access to Banner is provided based on authorised request by Department Chair, Manager or other supervisory position and approved by Banner Data Custodians.
If you need a new website, new page(s) or feature(s) for your website, or any sort of help with website design and development, you can submit a support request to SMU Web team.
Adobe Acrobat Pro or other Adobe licenses
Business Objects Enterprise (BOE) provides access to Crystal Reports reports distributed internally to academic and administrative departments, faculty and staff within the university.
Use this form to submit request for support on the Emburse system. Please include as much information as possible.
If you need help with Banner, such as custom script, view, report, database clone, etc., you can submit a support request to Information Systems and Services team.
Please use this form to submit a data request to the Student Systems team.
Student Systems manages requests related to current student data, including:
Lists of current information
Modifications to existing reports created by Student Systems
Note: Student Systems does not provide historical data analysis.
If you are unable to find a specific Service in our catalog, this is the place to make general inquiries or to report incidents with computer assets.
To Request a change to your SMU email address name.
Faculty/Staff and Students have access to online storage space.
Vena is interactive software used by Financial Services and departmental budget managers for budget creation, maintenance and approval. Access to Vena is provided based on an individual’s role (e.g. budget manager, budget approver, Financial Services budgeting role).
Please complete this brief form to submit your Project Request. A PMO representative will contact you to discuss your request and assist you in developing a business case to be reviewed by the Project Intake committee.
Please use this form to submit a data request to the Institutional Data Analysis and Planning (IDAP) team.
IDAP manages requests related to aggregate student data and surveys, including:
• Historical trend analysis
• Help create internal surveys
• Providing results from external surveys (i.e. NSSE and CUSC)
Note: IDAP does not provide student lists.
Researchers can complete and submit this form as the initial first step and starting point in the process to purchase a computer or computer equipment, under $10,000, using research funds.
This form is used to request Brightspace access for EPD students who do not have a SMU account.
Saint Mary's has hundreds of general access computers on campus. Member of the Smu community can use these computers to access internet, email, software, and printer services. SMU computer account can be used to log into these computers.
Our Classroom Support Team can help you make the most of the campus based and online audio/visual technology for teaching and learning.