Updating...
Skip to main content
Filter your search by category. Current category:
All
All
Knowledge Base
Service Catalog
Search the client portal
Search
Sign In
Show Applications Menu
Client Portal
Sign In
Search
Home
Services
Knowledge Base
More Applications
Skip to Knowledge Base content
Search
Articles
Knowledge Base
Categories (17)
Multi-Factor Authentication (MFA)
Setting up and Using Multi-Factor Authentication (MFA) on your SMU account.
Expand
Accounts & Passwords
Expand
Cybersecurity
Information & Cyber Security advise, support,& tips; How to report a suspicious or phishing email.
Expand
Office 365 (Email, Calendar, & more)
Email, Calendar, Teams, Bookings, OneDrive, SharePoint
Expand
AppsAnywhere
Expand
Hardware
Computer Equipment Purchasing (with Research Funds)
Expand
Network & Wifi
Expand
Software
Expand
Telephone, Voicemail, Conference Calling
Expand
Mobile Devices
Expand
Papercut for Students
Information on the deployment of Papercut for SMU Students
Expand
Classroom & Audio/Visual
Expand
Faculty/Staff Printing
Expand
SMU Website
Articles related to SMU Website governance, administration, etc.
Expand
Atlantic School of Theology (AST)
Article regarding Atlantic School of Theology services
Expand
eSports
Articles related to gaming at the eSports arena!
Expand
Macbook Issues
Expand
Articles (6)
Career360
Date and Time Settings for Exporting Data from Banner
How to Submit and View My Service Requests
Manually Map Network Drive
Receiving multiple meeting response messages
Record a Voicemail Greeting in Teams
Blank
Popular Articles
How to Access Your SMU Email Account
Setup Microsoft Authenticator (MFA) App (Two Device Method) (With Video)
Microsoft Self-Serve Password Reset
AST Self-Service Password Reset
Signatures and Shared Mailboxes
Recent Articles
Cisco IP Phone: How to Connect and Login to Cisco Physical Phone + Troubleshoot
Teams IP Phone: How to Connect and Login to Teams Physical Phone + Troubleshoot
Beauceron Cyber Security Training
Add Funds to Papercut for Printing
Getting Started with PaperCut Printing
Popular Tags
AppsAnywhere
(41)
outlook
(21)
MFA
(20)
email
(13)
printing
(12)
wifi
(12)
account
(11)
information
(11)
papercut
(11)
helpdesk
(10)