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Categories (17)
Multi-Factor Authentication (MFA)
Setting up and Using Multi-Factor Authentication (MFA) on your SMU account.
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Accounts & Passwords
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Cyber, Information, & Email Security
Information & Cyber Security advise, support,& tips; How to report a suspicious or phishing email.
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Office 365 (Email, Calendar, & more)
Email, Calendar, Teams, Bookings, OneDrive, SharePoint
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AppsAnywhere
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Hardware
Computer Equipment Purchasing (with Research Funds)
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Network & Wifi
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Software
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Telephone, Voicemail, Conference Calling
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Mobile Devices
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Papercut for Students
Information on the deployment of Papercut for SMU Students
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Classroom & Audio/Visual
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Faculty/Staff Printing
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SMU Website
Articles related to SMU Website governance, administration, etc.
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Atlantic School of Theology (AST)
Article regarding Atlantic School of Theology services
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eSports
Articles related to gaming at the eSports arena!
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Macbook Issues
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Articles (7)
Pinned Article
Installing Forticlient VPN and KIX32 for work in a Virtual Campus (Windows)
Career360
Date and Time Settings for Exporting Data from Banner
How to Submit and View My Service Requests
Manually Map Network Drive
Receiving multiple meeting response messages
Record a Voicemail Greeting in Teams
Additional Resources
Popular Articles
How to Access Your SMU Email Account
Installing Forticlient VPN and KIX32 for work in a Virtual Campus (Windows)
Setup Microsoft Authenticator (MFA) App (Two Device Method) (With Video)
How To: Vena Add-In Installation
AppsAnywhere Introduction
Recent Articles
Microsoft Self-Serve Password Reset
Setup Microsoft Authenticator (MFA) App (Two Device Method) (With Video)
How To: Setup WiFi on Android
Activate SMS 2FA (Phone number 2-Factor Authentication)
Single sign on campus VPN
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