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Microsoft Self-Serve Password Reset
Reset your SMU account password while already logged in or if you forgot your password.
Changes to Microsoft Authenticator Autofill
The Microsoft Authenticator app no longer supports the autofill feature
MFA Temporary Access Pass
Obtaining a temporary access pass if you've lost or forgotten your device that has MFA configured on.
Setup Microsoft Authenticator (MFA) App (Two Device Method) (With Video)
Setup Multi-Factor Authentication for SMU users using the MS App which required the mobile phone and a computer.
Activate SMS 2FA (Phone number 2-Factor Authentication)
SMS Two-Factor Authentication (2FA) is now enabled to allow you to setup your phone number to receive text messages of one-time passcode when asked to authenticate your SMU O365 Account.
Transfer MFA to a New Phone
What to do if you got a new phone and have MFA setup on the old one
Multi-Factor Authentication (MFA) Using/Requesting Hardware Token
An article about MFA using a hardware token
Using Microsoft Authenticator App (IOS & Android)
Using Microsoft Authentication app in your daily life at SMU
AST Setup MFA When You're Already Using the MS Authenticator App
Setup MFA for users who are using the MS App for Self-Service Password Reset.
AST Setup Microsoft Authenticator (MFA) App (Two Device Method)
Setup Multi-Factor Authentication for AST users using the MS App which requires the mobile phone and a computer.
AST Setup Microsoft Authenticator (MFA) App (One Device Method)
MFA Microsoft Authenticator App setup using only the mobile phone.
Setup Microsoft Self-Serve Password Reset Security Questions
Setup Self-Service Password Reset Security Questions on SMU account
Setup Email Security Method For Self-Service Password Reset
Setup Email Security Method For Self-Service Password Reset on your SMU Account
Setup Google Authenticator (MFA) App
Setup Google Authenticator App
Setup Microsoft Authenticator (MFA) App (One Device Method)
MFA Microsoft Authenticator App setup using only the mobile phone.