Administrative and Business

Enterprise and local services that support the administrative and business functions of an institution. Includes analytics, business intelligence, reporting, finance, human resources, student information systems, advancement, research administration, and conference and event management.

Categories (4)

Event Support

Classroom Support can provide limited support for events held on campus.

Many events are held at SMU and these often utilize our Classroom Technology, as such we are able to offer limited event support when this technology is used. We regularly co-ordinate with external vendors for more complex events.

We are happy to discuss what we can offer. Please feel free to call us on 420 5558 to discuss.
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Business Applications

Software Distribution & Licensing, Report Support and more.
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Data Requests & Analytics

Data Request & Data Analytics
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ERP Data Request Approval

A request for data and associated system access.
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Services (11)

Support Information for Account Activation, Self-Service Banner, System Access Credentials

SMU Email Address Name Change Request

To Request a change to your SMU email address name.

Vena Access

Vena is interactive software used by Financial Services and departmental budget managers for budget creation, maintenance and approval. Access to Vena is provided based on an individual’s role (e.g. budget manager, budget approver, Financial Services budgeting role).

Add or Remove Department Drive Access Rights

This is a Service to have rights removed from employees' accounts who are no longer working in your department.

Banner Account - Banner 9 Admin Pages (Formerly INB Banner)

Banner 9 Admin Pages is administrative access to Banner. Banner 9 Admin Pages access restricted to employees and faculty who require administrative access to Banner. These SMU employees are in Enrolment Services HR, Finance, Service Centre, Alumni/ Development/ Advancement department. Example of Faculty INB access is for Student Advising. Access to Banner is provided based on authorised request by Department Chair, Manager or other supervisory position and approved by Banner Data Custodians.

Business Objects Enterprise (BOE) Access

Business Objects Enterprise (BOE) provides access to Crystal Reports reports distributed internally to academic and administrative departments, faculty and staff within the university.

Computer Login Account (s-number)

Students, Faculty and Staff need an s-Number to be able to log onto campus computers, wifi, email and SMUport. See more information here.

Microsoft Teams Request Form

Zoom License

Request a SMU Zoom License

Email List Serve

Email List Serve

Network/Online Storage

Faculty/Staff and Students have access to online storage space.