Service Catalog

Categories (14)

Accounts & Access

Banner Access (A#), Computer Access (s#) and more.

Software & Application Support Centre

The Software & Application Support Centre assists faculty, students, and staff with software issues, in addition to providing technical services.

Project Management Office

Submit a Project Idea.


Telephones, Cable TV and More

Desktop Support

Desktop/Laptop Software and Hardware and Desktop Peripheral Devices.

Email & Calendar

Email and Calendar setup.

Labs & Classrooms

Lab Locations, Lab Printing and more.

Network and Connectivity

Wifi spots, J-Drive storage and more.


Desktop & Device Management, Anti-Virus and more.

Business Applications

Software Distribution & Licensing, Report Support and more.

Web Development, SMUport and more

Help Me Submit A Ticket

Use this option to quickly find the right form to report an issue or make a request.

General Queries and Incidents

Still Cannot Find What You Are Looking For?

Purchase Computer Equipment

The three step process for purchasing 'Evergreen' models of computer hardware e.g. desktops, laptops, monitors and more