Popular Services

Use this option to quickly find the right form to report an issue or make a request.


The form can be used for creating New Employee Account or Modify the existing one.
To avoid confusion, provide user and job information of the person whose account needs created or modified.


Banner 9 Admin Pages is administrative access to Banner. Banner 9 Admin Pages access restricted to employees and faculty who require administrative access to Banner. These SMU employees are in Enrolment Services HR, Finance, Service Centre, Alumni/ Development/ Advancement department. Example of Faculty INB access is for Student Advising. Access to Banner is provided based on authorised request by Department Chair, Manager or other supervisory position and approved by Banner Data Custodians.


Our Classroom Support Team can help you make the most of the campus based and online audio/visual technology for teaching and learning.


To Request a change to your SMU email address name.


If you are unable to find a specific Service in our catalog, this is the place to make general inquiries or to report incidents with computer assets.


If you require an EIT technical resource for a new or existing project, please submit a request to the Project Management Office for review.


Please complete this brief form to submit your Project Request. A PMO representative will contact you to discuss your request and assist you in developing a business case to be reviewed by the Project Intake committee.


For NEW Installations and Licensing


Request a SMU Zoom License


If you need help with Banner, such as custom script, view, report, database clone, etc., you can submit a support request to Information Systems and Services team.


Report a computer problem in a Classroom or Lab.


If you need a new website, new page(s) or feature(s) for your website, or any sort of help with website design and development, you can submit a support request to SMU Web team.


Vena is interactive software used by Financial Services and departmental budget managers for budget creation, maintenance and approval. Access to Vena is provided based on an individual’s role (e.g. budget manager, budget approver, Financial Services budgeting role).


This form is used to request Brightspace access for EPD students who do not have a SMU account.


Asset Form for the Evergreen Process


This is a Service to have rights removed from employees' accounts who are no longer working in your department.


This Service is for Faculty to Request Software