No Sound Error Windows 10 HP G4

This fix is for the HP 705 G4 SFF Model (the new SSD machines)


1) Please click on Start and type "Windows Update Settings" and select to check for updates and download any latest windows update. This is a very important step because the solution for this problem will not work on older versions.

2) After installing any updates, please click on the "download and install now" (see picture below)

3) Your computer will start downloading the update, and will prompt you to restart the PC through the same page displayed below. 

4) Restart the computer and follow the steps below if you are still having any sound issues.

How to Fix:

If you have a red X on your sound bar (as below) or are receiving an error with “Conexant” then download the Synaptics HD Audio Driver under the "Driver-Audio" section from this website, open and install it.  Afterwards you will be prompted to restart your PC. Once the PC has restarted, there should be no Red X or "Conexant" error





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Article ID: 375
Wed 6/26/19 8:46 AM
Fri 8/2/19 8:25 AM