Click Fill out the form button (right of this article) to start filling out the form.
The form is used for creating New Employee Account or Modify an existing one. For example, Onboarding a New Employee, Departmental Move, etc.
Note:
For shared mailbox requests, fill out this form instead https://ppm.smu.ca/TDClient/34/Portal/Requests/ServiceDet?ID=114
How the form works?
Step 1 (For Requester)
Provide User information, Job Information and Access Required by selecting the appropriate fields. Once ready, submit the form by providing the appropriate Authorizing Person (Dept. Head/Chair, Manager or Supervisor).
Step 2 (For Authorizing Person)
The Authorizing Person will receive an email for approval like below.
The filled out form can be viewed by clicking Account Creation/Modification Form (highlighted blue link).
The form can be Approved/Rejected by clicking the Approve or Reject this Workflow Step (highlighted blue link). Once clicked, it will redirect to a new page like below.
Click on Approve above. You will be able to add any comments by saving it below. If form is not satisfactory, it can be Rejected by following the same steps as Approval.
Step 3 (EIT Review)
Once Approved the request will be submitted to Helpdesk for review and further processing by EIT.
If the request gets Rejected by the Manager, Requester will be notified.