Installation
The Zscaler client can be installed remotely via Intune deployment when a user's device has been assigned to the installation group or manually by EIT.
Client Login
Once the client is installed, login may be required, open the app from the system tray and click on the Login button, if not already logged in. Zscaler is setup to use SSO (single sign on) authentication and a user is prompted for a Username/Password, please follow the prompts and use your SMU email address and password to authenticate.
Client Modules
Once a user is logged in, they can review the modules that are ON/OFF, the Internet Security (ZIA) module will be turned on for SMU owned devices where the Zscaler client has been deployed, a password is required to turn it off. The other modules, Private Access (ZPA), used for access to SMU network resources and Digital Experience (ZDX), used for troubleshooting device connection and performance issues are assigned and turned on as needed and will not apply to all users/devices.
After installing the client, ensure that the Zscaler Root CA certificate is trusted on the Mac to prevent connection issues on Apps like Teams. Please see this article: Zscaler MacOS Trust Certificate Guide - untrusted certs cause connection issues with apps