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Zscaler Client Connector (ZCC) is updated automatically on the fourth Wednesday of every month to improve security, performance, and reliability. During the upgrade, the app may briefly restart and internet connectivity may drop for a few seconds, but no action is required. Most applications, like Teams calls, will recover automatically.

Logs and Packet captures required for troubleshooting computer

Zscaler MacOS client trust Root Certificate to prevent connection issues with Apps such as Teams.