Overview
EIT is updating the security features on all SMU provided laptops and desktops to better protect them when working remotely. This update will extend the, same, security measures we provide when devices are being operated on-campus to systems regardless of working location.
Why are we doing this?
Given the increase in cybersecurity attacks and the sophistication of techniques used, it is important to maintain our device protections on at all times. Several layers of protection are currently only available when working from campus.
When systems are being operated remotely, these protections are no longer present.
Through this update, EIT is able to ensure consistent levels of protection regardless of the location of the device.
How will this impact you? What will be different?
For the vast majority of users, the deployment will be seamless. The software is almost completely automated and will not interfere with normal operations (both on and off campus). For details of the ZScaler solution you can visit the Knowledge Base article.
If you have any questions, queries or comments
If you have any questions or need additional support, please reach out to EIT.