AST Office365 Setup

Tags AST

Under the Shared Vision Initiative, AST will be launching the new Student Information System at the start of the academic year. One of the key components of making this possible is to bring all AST users under the SMU O365 cloud hosted environment including emails and one drive.

When you login for the first time in the new Information System, you will be prompted right away to setup Self Service Password reset. At this time we are moving forward with two options, the MS Authenticator App (mobile device and will also be used for Multi Factor Authentication in the coming months) or security questions. If you select security questions, you are offered 10 to choose from, 5 are required to be configured and 3 of those 5 would be used to self reset a password at any time. 

Please follow the instructions on the screen to get setup:

1. Visit and login with your AST email (please note that your AST email is now Click Next..

2. To setup your account with Microsoft Authenticator, click HERE to visit an article for steps. To setup your account with security questions, click on 'I want to set up a different method' shown in the screen shot below and continue reading this article. (It is advised that you setup your account with both security methods).

Methods to secure your account

3. In the drop-down menu, select 'Security questions' 

Security questions method

4. Select a question in each drop-down menu then write your answer in the line below

Select multiple security questions and answer them

5. Hit Done!

Congratulations! You're all setup to use your account!

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Article ID: 730
Mon 8/22/22 10:07 AM
Sun 8/28/22 8:18 PM

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