How do I Activate my account to receive system login and access credentials?
If you are "activating" your SMU account for the first time:
- Go to the "Activate Your Account" page
- Enter your A-Number and PIN (your initial PIN is your date of birth in DDMMYY format)
- Create your account password
- An S-Number and SMU email will then be displayed for your use and to access to various systems (as explained on that page).
If you have activated your account before, and not sure how to proceed please contact Helpdesk at hdesk@smu.ca with your A-number and Date of Birth.
After you activate your account and receive your two login credentials
You will need to Setup Authentication on your account. The recommended Authentication Method is using Microsoft Authenticator App. You can find the steps to setup here MFA Setup
For more authentication methods and different ways to setup refer to this section MFA Registration
After setting up your MFA, you will get access to the following:
- SMU Email Address & Login Credential for email use and also to log in and access the following:
- On-campus computers
- Office 365:
- Your SMU Outlook email account.
- MS Office software including Word, Excel, and PowerPoint.
- Self-Service Banner:
- Self-Service Banner is used for course registration, viewing your tuition/fees (account summary by term), final grades, tax forms, and much more.
- Go to www.smu.ca, Click “Quick Links” from top right corner, Select “Self-Service Banner”.
- Brightspace (Learning Management System - your courses)
- StarRez (for Residence & Housing)
- Banner Admin Pages (staff/faculty only)
- sNumber Login Credential for use and access to the following:
- smu-wifi
- You may be requested to use your sNumber for other system logins.