How to Access Your SMU Email Account

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All faculty, staff and students have an @smu.ca email address that is created when your SMU account is generated. Typically, your email address is <firstname.lastname@smu.ca>. This is the same credential (username and password)  you use to log into https://selfservice.smu.ca/.

To access your SMU email account:

  1. Go to http://portal.office.com/
     
  2. Enter your SMU email address, then click Next

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  3. The Saint Mary's Organizational Sign-In page will appear:

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  4. Enter the password you created on SMU Activate. This is the same password you use to access the SMU Network and Self-Service Banner.
    *If you do not know your SMU email address/password, please reset it here: https://aka.ms/sspr OR contact the EIT Helpdesk by phone 902-496-8111 or email helpdesk@smu.ca

     
  5. Authenticate your login session via Multi-Factor Authentication
    *If you have not set up Multi-Factor Authentication, please do so following the instructions in this article: Article - Setup Microsoft Authenticat...

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  6. On https://m365.cloud.microsoft/, go to Apps, select Outlook, then pick your SMU account to access your Outlook mailbox on the web. 
     
  7. To have the Office 365 applications installed on your personal device, go to Home > Install and more > Microsoft 365 apps

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    Alternatively, you can directly go to https://outlook.office.com and sign in using your SMU email and password to access Outlook.
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