Phishing Emails

What is SPAM vs Phishing Emails:

  • SPAM email: Spam email could be defined as unsolicited promotion or marketing email. Spam is also referred to as junk email. The goal of this type of email is not to steal usernames and passwords, personal or financial information. Spam emails are often easy to recognize. Users are advised to simply ignore or delete this type of email from their inbox.
     
  • Phishing Email: Phishing emails are used by criminals to steal usernames and passwords, personal or financial informat​​​​​​ion, by sending emails that look legitimate with the intention of tricking you into clicking a malicious link or attachment in the email. Phishing emails often come with a sense of urgency.


What if I receive a suspicious or phishing email? Please REPORT IT!

  • DO NOT click on any links, attachments, buttons, or follow any of the actions requested, in a suspicious email. 
  • Report the emailL
    • IF YOU ARE STAFF or FACULTY:
    • IF YOU ARE A STUDENT: 
      • Please forward the email, ensuring that the full email header is included, to reportphishing@smu.ca
      • The full email header is required as it contains important information to allow our security team to investigate. 
  • REMEMBER: Saint Mary's University, banks, Canada Revenue Agency etc will NEVER ask for your password, login, or details. 
  • Thank you for contributing to our SMU cyber security and email security safety!


What if I did clicking on links or attachments in a suspicious or phishing email?

  • If you clicked on a link or attachment in the suspected phishing email, please contact the Help Desk directly at 902-496-8111, as it requires urgent attention.

 

If you have any questions about phishing emails only, please contact EIT at reportphishing@smu.ca.

 

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Details

Article ID: 627
Created
Tue 7/13/21 9:30 AM
Modified
Mon 11/15/21 11:15 AM