AST Office365 Account Setup With Microsoft Authenticator App
Follow the step-by-step instructions to setup your AST email account with Microsoft Authenticator App security method.
Note: Steps 3.1 to 4 needs to be taken in a quick timely manner to prevent any errors.
Step 1: On your mobile phone, open the app store and search for Microsoft Authenticator and download it
Step 2: On your computer, visit portal.office.com and login with your AST email. When you get to the screen shown below, click Next.
Please note that if you've already logged in and the screen below didn't show up right after you login, click on your profile on the top right where your initials is -> click 'view account' -> under Security info, click 'update info' -> click 'Add sign-in method' -> in the drop-down menu, select 'Authenticator app' -> click 'Add' and you'll get to the screen shown below.
Step 2: Click 'Next' in the next screen
Step 3.1: When you get to Scan the QR code show below, open the Authenticator app you downloaded on your phone and follow through step 3.2
Step 3.2: In the Authenticator app select the + button to add account
Step 3.3: If it prompts a message asking if you have a back up, click continue
Step 3.4: Select 'Work or school account'
Step 3.5: Select 'Scan QR Code'
Step 3.6: Use your phone camera to scan the QR code on your computer in step 3.1. Once you scan the QR code, the account will be added on your mobile Authenticator app with a code that resets every 30 seconds. Hit Next on your computer with screen shows in step 3.1.
Step 4: Enter the code on your computer that you see on your phone app and hit 'Next'
You're all done!
When you sign in to your account, it may prompt you to allow the sign in on your phone Authenticator app.
Important: Do not uninstall the app from your phone with your account registered as it will break the connection.