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Once a user has received the email to join a team in MS Teams, if it is a gmail, yahoo or another NON-Microsoft account, they will be required to create an account prior to being able to log in. If you have a Microsoft account such as outlook.com, hotmail or another institution's account, you will not need to follow the steps below:
If at any point in this process you receive an error message to contact your administrator, please wait up to 2 hours before retrying as it can take some time for all systems to synchronize.
Step 1:
![](https://ppm.smu.ca/TDPortal/Images/Viewer?fileName=35f20a9c-df54-43c8-b303-a894301f2f54.PNG)
Step 2:
![](https://ppm.smu.ca/TDPortal/Images/Viewer?fileName=a999a229-2a21-4d18-86a6-99b4a0b5bd93.PNG)
Step 3:
![](https://ppm.smu.ca/TDPortal/Images/Viewer?fileName=3a934a57-c7c8-470f-b185-f4f708a01c0b.PNG)
Step 4:
![](https://ppm.smu.ca/TDPortal/Images/Viewer?fileName=68d1d80f-946c-4d26-9e10-48a76c7aee1d.PNG)
Step 5:
![](https://ppm.smu.ca/TDPortal/Images/Viewer?fileName=5bf47153-1ea7-44a8-a0ab-9d749140f310.PNG)
Step 6:
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Step 7:
![](https://ppm.smu.ca/TDPortal/Images/Viewer?fileName=720c3335-060b-422a-9a78-d1845bdf59f2.PNG)