A-Number and PIN


The A-Number is your unique identifier for Self-Service Banner, a core system used at Saint Mary's University. It starts with the letter A and is followed by eight digits (eg. A12345678).

Your A-number is generated automatically upon enrolment or employment at the University.

Have you lost or forgotten your A-Number or PIN? or require further assistance?

  • Students: 
    • Contact the Help Desk (at Loyola 268, Atrium Help Desk or helpdesk@smu.ca) or the Service Centre, Enrolment Services (McNally Main 134, Service.Centre@smu.ca or 902-420-5582). Photo identification may be required.
  • Faculty and staff:
    • Contact Human Resources at hr@smu.ca.

How to change your PIN:

You can change your Self-Service Banner PIN by logging in to https://selfservice.smu.ca, selecting “Personal Information” and then clicking “Change your PIN”.

What if I have an A-Number but do not have an sNumber or SMU email address:

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Article ID: 693
Thu 2/24/22 11:50 PM
Tue 3/8/22 10:28 PM